Monthly Invoice

You can pay your Monthly Invoice via bank transfer to Riverty's bank giro. If you wish, you can pay for individual deliveries at any time before your Monthly Invoice is due – all paid amounts will be deducted from your current invoice.

Please make sure to enter your reference/OCR number clearly in the "payment reference" field to ensure quick processing of the payment. You can find your reference/OCR number in your Monthly Invoice here or by navigating to "Your Account" → "Payment & Monthly Invoice" → "View your Monthly Invoices".

With Monthly Invoice, you can consolidate multiple orders into a single invoice each month.
For example, your orders in January will be combined into one invoice, with due date February 15th. Click here to access your Monthly Invoice or click on "Your Account" → "Payment & Monthly Invoice" → "View your Monthly Invoices". in your Amazon account to find all information about your invoice.

What can I find in the Order section?

Each order is identified by its order ID and shows one item visualized with a small image. If there are additional items, you'll see a '+ x more items' note. Clicking the order ID opens the full details, including all containing orders and any returns. In the Order section, charged amounts are displayed in black, while credited amounts are highlighted in green font color.

What information can I find in the Invoice Overview?

At the bottom of your Monthly Invoice, you'll see a breakdown how your open balance is calculated:

• Orders: The total charges for your orders.
• Refunds: Any refunds from returned or cancelled items.
• Payments: Payments applied to this Monthly Invoice.
• Invoice Total: The amount due when the invoice was generated (on the 1st of the following month after your order). Any positions listed below this total happened after the invoice was issued.
• Outstanding Balance: Your remaining amount due, calculated as total orders minus refunds, adjusted for any payments already made.

If you accidentally overpay your Monthly Invoice, the excess amount will be used to cover any outstanding invoices. If you have no outstanding invoices and have not made any orders this month, please contact our customer service to have the money refunded to your bank account. If you prefer to use the amount for future orders, you can leave the amount as is – all you need to do is use the Monthly Invoice as a payment method on your next order.

What happens to my credit after I return or cancel an item?
When you return or cancel an item, the amount will be deducted from your Monthly Invoice once the return is processed.
If you have already paid the invoice or if the refund exceeds your outstanding balance, the refunded amount will be transferred to the bank account you used for payment—provided there are no other outstanding amounts on your monthly invoice.
If you have outstanding balances from previous invoices, the refund will be applied first to the oldest outstanding invoice amount.

Why did I receive a reminder despite returning?
Return in Progress: If the return has not yet been processed and credited to the Monthly Invoice, a reminder may still be sent for the outstanding amount. Once your return has been processed, you will receive a confirmation of your refund from Amazon. Please find more information on the Amazon Return Policy here
Return Credited: If the return has already been credited and appears on the Monthly Invoice with no remaining balance, the reminder may have been sent due to a timing overlap. In this case, the letter can be disregarded.

Your Amazon Monthly Invoice is available in your Amazon account. You can easily access it at any time here or by navigating to "Your Account" → "Payment & Monthly Invoice" → "View Your Monthly Invoices".