Pay by Invoice

What changes for me?

One invoice per order: Each order receives a separate invoice with a 14-day due date. The switch from Monthly Invoice to Pay by Invoice happens automatically between October 1th and November 15th. You do not need to take any action. For future orders using Pay by Invoice, you will receive a new payment reference. Please always use the specific invoice's reference number for manual bank transfers.

What exactly is Pay by Invoice?
With Pay by Invoice, you do not pay immediately when placing the order. Instead, you pay later via Riverty; once your invoice has been issued, you have 14 days to settle it.

Why is Amazon making the change?
To make the payment process even simpler and clearer for you, Monthly Invoice is being switched to Pay by Invoice. This allows you to keep track of the exact amount and due date for each individual order.

How does Pay by Invoice differ from Monthly Invoice?
With Monthly Invoice, all your orders are combined into a single payment with a due date on the 15th of the following month. With Pay by Invoice, each order receives its own invoice, payable within 14 days after your purchase. Just like Monthly Invoice, Pay by Invoice is completely free of charge. There is no interest or processing fee, provided you settle your invoice within the 14-day payment period. (Late payment fees apply only if payment is delayed).

What happens to outstanding Monthly invoices?
Existing Monthly invoices remain valid and unchanged, with a due date on the 15th of the following month, as usual. Please continue to use your existing payment details for this. However, following the switch, no new purchases can be added to a Monthly Invoice.

With Pay by Invoice, you don't need to pay at checkout directly. Instead, you pay later with Riverty.

Once your invoice has been issued, you'll have 14 days to pay.
You can view your invoice, payment details, and payment due date at any time here or navigate to 'Your Account' -> 'Your Payments' -> 'Invoice' in your Amazon account.

How do I pay my Invoice via iDEAL?

You can pay your Invoice effortlessly with just one click!

Simply select "Pay now" in your Invoice within your Amazon account. You will then be redirected to the online portal of your bank, where you can log in with your online banking login details to complete the payment. All transaction details will be filled in already, and you'll only need to confirm the payment. After the payment is completed successfully, you'll receive a payment confirmation

You can find your Invoice including the direct debit payment option here or navigate to "Your Account" → "Your Payments" → "Invoice" in your Amazon account.

Why is iDEAL not available for me?
This option may not be available if your Invoice for the specific month has not yet been created (before the 1st of the following month) or if the claim has been transferred to a Debt Collection Agency.

However, you can easily pay via bank transfer using the provided payment details. Your payment reference remains the same each month, so you can save it as a template in your online banking for quick and convenient future payments.

My iDEAL payment was not successful - how do I proceed?
No worries! If your iDEAL payment didn't go through, you can still complete your payment via bank transfer. Simply use the bank details provided in your Invoice. This ensures your payment is processed smoothly.

Please try again and make sure that:

-your document is valid and clearly visible;
-all corners of the document are visible;
-nothing covers the document;
-your selfie is taken in good lighting;
-the information in the document match your order details.

If you receive a Riverty letter for an order you don't recognize, there are a few steps you can take to clarify the situation:

Log into your Amazon account and review your Order History to see if the order was placed under your name. If you share your account or payment methods with family members, check if someone else placed the order.

If you still don't recognize the order, please contact the Riverty Customer Service immediately to report the issue and receive further assistance.

Taking action quickly helps ensure your account and payment details remain secure.